"At the end of a very long week, my Jeep had an issue with the alarm chip & the key. Since I work in Diamond Bar and live in Huntington Beach, I had the Jeep towed to Don-A-Vee. Prior to arriving at Don-A-Vee on Friday 07/15/2011 at 5 p.m., I called and spoke with Eric Westphal who was incredibly kind and helpful. When I arrived, he greeted me by name and assisted me immediately. I had to leave my Jeep so he called Enterprise and had me on my way rather quickly. When I returned on Saturday to pick my Jeep up, he went over everything and took care of the rental car. The service I received was beyond amazing and I can not express my appreciation enough. I will definitely be a return customer. I did purchase my Jeep at Don-A-Vee and will be back for my next one (maybe sooner rather than later after perusing the new Grand Cherokees!) It should be noted I initially called the Huntington Beach Jeep as I take my jeep to this location for service. I received less than helpful information which surprised me.Thanks Eric for taking great care of me! "Maureen
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